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Lewisham Safeguarding Adults Board

Closing the Enquiry Stage 4

A Safeguarding Concern/Enquiry can be closed at any of the previous three stages of the procedure.

However, the following points should be used as a checklist to ensure the procedure has been closed effectively and appropriately:

  • Anyone involved in the Safeguarding Concern/Enquiry should be advised on how and who to contact if there are further concerns about the adult at risk.
  • There should be agreement on how any further concerns will be followed up.
  • It is good practice where a care management assessment, Care Programme Approach (CPA), reassessment of care and support, health review, placement review or any other pre-booked review is due to take place following the safeguarding enquiry, for a standard check to be made that there has been no reoccurrence of concerns.
  • Closure records should note the reason for this decision and the views of the adult at risk to the proposed closure. The SAM responsible should ensure that all actions have been taken, building in any personalised actions:
    • Agreements with the adult at risk to closure.
    • Referral for assessment and support.
    • Advice and information provided.
    • All organisations involved in the enquiry updated and informed.
    • Feedback has been provided to the referrer (this is very important).
    • Action taken with the person alleged to have caused harm.
    • Action taken to support other service users.
    • Referral to children and young people made (if necessary).
    • Outcomes noted and evaluated by adult at risk.
    • Consideration for a Safeguarding Adults Review (SAR).
    • Any lessons to be learnt.

The adult safeguarding process may be closed but other processes may continue, for example, a disciplinary or professional body investigation. These processes may take some time. Consideration may need to be given to the impact of these on the adult and how this will be monitored. Where there are outstanding criminal investigations and pending court actions, the adult safeguarding process can also be closed providing that the adult is safeguarded.

All closures no matter at what stage are subject to an evaluation of outcomes by the adult at risk. If the adult at risk disagrees with the decision to close safeguarding down their reasons should be fully explored and alternatives offered.

At the close of each enquiry there should be evidence of:

  1. Enhanced safeguarding practice ensuring that people have an opportunity to discuss the outcomes they wanted at the start of safeguarding activity.
  2. Follow-up discussions with adults at risk at the end of safeguarding activity to see to what extent their desired outcomes have been met.
  3. Recording the results in an anonymised way by fully completing all data recording requirements so this can be used to inform practice, and provide the necessary performance monitoring information for the Lewisham Safeguarding Adults Board.


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