Corona Virus Disease (COVID-19)
This page provides residents, carers and professionals with accurate information sources so that everyone in Lewisham can help themselves to keep safe and well.
Some of the rules on what we can and cannot do changed on 17 May. However, there are still some restrictions which remain in place.
As restrictions continue to be eased, it is vital we all keep up our efforts to protect everyone in our community. The risks of close contact may be greater for some people than others.
It is important to continue to receive and share accurate information, so that you can take the necessary steps to keep yourself, your family and those you care for safe. The Government UK has produced the following guidance Find out what you can and cannot do.
Ensure you keep up to date with what you need to do to protect yourself and others by reading the latest advice from the Government UK.
If you have COVID-19 symptoms you should get a test and follow the stay at home guidance.
Safeguarding During COVID-19
Safeguarding adults remains a statutory duty of local authorities to keep everyone safe from abuse or neglect. The Coronavirus Act 2020 does not affect the safeguarding protections in the Care Act, particularly at Section 42 of the Care Act. It is vital that local authorities continue to offer the same level of safeguarding oversight and application of Section 42. However, it is also important that safeguarding teams are proportionate in their responses and mindful of the pressure social care providers are likely to be under.
The Coronavirus Act 2020 also made it clear that there is a duty to continue to undertake safeguarding work, Section 44 Safeguarding Adult Reviews.
Please don’t forget "Safeguarding is everyone’s business" so it is important that we all remain alert to possible abuse or neglect concerns.
To refresh your knowledge read our webpage on the forms and signs of abuse.
If you are concerned about yourself or anyone that you care about may be at risk of abuse or neglect please call Lewisham Gateway Team on 020 8314 7777 alternatively if you have concerns about the immediate safety of an adult at risk then please contact the Police in an emergency on 999 or non-emergency 101.
If you would like to make a referral to the Safeguarding Adults Board for their consideration of a Section 44 Care Act 2014 Safeguarding Adult Review please use our dedicated SAR referral web platform.
Domestic Abuse - Safeguarding is Everyone's Business Leaflet - gov.uk
No child or adult should be made to feel unsafe. Everyone has a right to be safe from harm and abuse. All of us have a role to play in safeguarding, never more so than during COVID-19. The UK Government has published a new leaflet which gives updated and specific safeguarding information and advice during the COVID-19 outbreak.
Download the Domestic Abuse - Safeguarding is Everyone's Business Leaflet - gov.uk
Domestic Abuse Services in Lewisham that offer help, advice and support
Despite Covid restrictions easing there are still times when adults are required to Self-isolate which may pose a risk to those at risk of domestic abuse.
The Athena service, run by Refuge, provides confidential, non-judgmental support to those living in Lewisham who are experiencing or at risk of gender-based violence.
Telephone 0800 112 4052
Email Lewisham VAWG @ Refuge
Lewisham Council has dedicated information including links to further help and advice for people experiencing abuse.
If you are worried about a loved one, or about self-isolating with a perpetrator, please call the National Domestic Abuse Helpline on 0808 2000 247 or contact the Helpline via Refuge’s contact form at www.nationaldahelpline.org.uk.
Understanding Domestic Abuse during Covid-19 Webinar
The Lewisham Violence Against Women and Girls (VAWG) Forum, supported by the Lewisham Safeguarding Adults Board, and Lewisham Safeguarding Children Partnership delivered a webinar surrounding 'Understanding Domestic Abuse during Covid-19'. The sessions are aimed at ‘volunteers’ currently working to support local residents during this challenging period. View presentation.
Safeguarding Adults at Risk through the Coronavirus Epidemic: What do Volunteers Need to Know to Keep Themselves and Others Safe?
Community groups and volunteers are increasingly crucial in supporting individuals at risk.
With that in mind, if you are volunteering within your local community, or you are hiring volunteers, it is important that you safeguard yourself and others from harm and abuse.
The Anna Craft Trust has published information to help.
Safeguarding Factsheet: Community Volunteers during COVID-19 outbreak
The Government has published a factsheet which is designed to address specific concerns that people involved in supporting their community may have at this time.
Counter Terrorism Policing have launched a new safeguarding website www.actearly.uk. The website aims to increase awareness with concerned family and friends of where to go for further information and support. The site will also raise awareness and understanding of the signs of radicalisation, increase understanding and confidence of the referral process, and develop trust and confidence in the safeguarding role of the police.
In addition to the launch of the website, a new national Prevent advice helpline is also being set-up and operated by specially trained Prevent Officers whose focus will be on providing reassurance and practical advice, in confidence, to concerned friends and families. The helpline is now live on 0800 011 3764.
Lewisham & Greenwich NHS Trust - University Hospital Lewisham
If you have an urgent but not life-threatening medical need, make sure you contact NHS 111 first rather than going straight to A&E. Follow the guidance on the Trusts Webpage
Some patients are understandably anxious about going into hospitals and health centres in the community. In order to reassure patients, Lewisham and Greenwich NHS Trust has produced a short film, Local resident praises NHS and urges others not to delay getting vital treatment in which the resident explains the steps that are being taken by the staff at Lewisham Hospital to keep patients safe from Covid-19 and encouraging all residents not to put off healthcare that they need.
The Chief Nurse at Lewisham Hospital has also produced a short film Caring for you Safely explaining the steps they have taken to keep all of their patients safe during the pandemic.
These include: requiring patients to wear face coverings and staff to wear masks, and restricting the use of some hospital entrances. Watch the film produced by Lewisham and Greenwich NHS Trust
The NHS has dedicated, accurate and up to date health Corona Virus COVID-19 information available on their website.
It is important that we all follow the advice from the Government and the NHS and do not attend your GP surgery or A&E if you have the symptoms of Corona virus, please follow the advice given on their websites and call 111 first for advice.
Lewisham Council remain committed to keeping their critical services running and supporting our most vulnerable and at risk residents. Email email@example.com or call 020 8314 3535 for information.
Lewisham Council has a dedicated Coronavirus COVID – 19 webpage where you can find accurate, up to date advice and information including:
Subscribe to the Council's YouTube Channel where you can find lots of video's on keeping safe in Lewisham during the Covid-19 pandemic including information from our board member for Public Health Dr Catherine Mbema.
Community Connections Lewisham
Community Connections Lewisham connect you to your local community and services that can help with health and wellbeing – bringing Lewisham to you.
Community Connections Lewisham supports anyone in the borough (aged 18+) looking for help with their health and wellbeing.
This could be as simple as directing you towards nearby social activities or classes, or exploring challenges with transport, health conditions, caring needs, mental health and more. They will help you to find solutions that work for you.
They are a social prescribing service, which just means we work with the local community to help people. We make sure you get the right service at the right time.
It all starts with a chat, and there’s multiple ways to get in touch with them.
You can call them on 0330 058 3464, Monday-Friday, 9:30am-4pm. Or you can fill out one of their referral forms, after which they will give you a call.
Lewisham Foodbank continue to provide emergency support to residents who find themselves in financial crisis and unable to afford food.
To get a referral to the foodbank, please contact an organisation that you are in contact with like a school, housing association, Citizens Advice, GP or faith organisation.
If you do not have a support organisation, you can call the Citizens Advice Helpline for free on 0808 208 2138.
Scams and Fraud
Metropolitan Police Service has produced a helpful guide to Covid and Vaccine scams. The information in the Little Leaflet of Covid Scams includes examples of the most common types of Covid and Vaccine scams, tips on how to protect yourself and how to report scams.
Metropolitan Police Service created the Little series of books and videos to explain some of the most common scams and give advice on how to avoid falling victim to them.
The Little Guide to... preventing fraud and cyber crime | Metropolitan Police
Staying alert to scammers
Fraudsters are taking advantage of the COVID-19 through scams online, by phone and on the doorstep. At particular risk are older and vulnerable people who are isolated from their family and friends. Please be alert to scams and help protect those most at risk by reporting any suspicious activity.
COVID-19 related scams and price increases
Beware of scammers who are trying to take advantage of the coronavirus pandemic. Lewisham Council has information on COVID-19 related scams and price increases
Keep up to date with the latest advice on personal fraud from Metropolitan Police Service.
Keep up to date with the latest scams relating to the Coronavirus from Action Fraud.
Keep up to date with the latest Scams and find out how to become a Scams Champion with Friends Against Scams
The National Cyber Security Centre has produced a texting scams leaflet which gives up to date examples of the scams that are happening now.
Download the LSAB Coronavirus Scam Alert poster
It’s natural that many will have questions about development of the vaccine watch this series of video's which cover key topics including vaccine safety, how it was tested, how it was developed so quickly, what is in it, and what the side effects are.
Find out more from the NHS.UK about the Coronavirus (COVID-19) vaccine
NHS – HEALTH EDUCATION ENGLAND Coronavirus - e-Learning for Healthcare
The programme is freely available to all colleagues working in the NHS, independent sector and social care.
The programme contains e-learning courses relating to the prevention and treatment relating to the Coronavirus pandemic. In addition, useful links are included to other sources of information from the NHS and the UK Government.
Adult Social Care Guidance Overview
Government UK has collated an Overview of adult social care guidance on coronavirus (COVID-19) which includes information for adult social care providers on COVID-19 guidance and support.
Support and Guidance for the Adult Social Care Sector
Skills for Care has dedicated COVID-19 Support and guidance for the adult social care sector.
Information available includes:
- COVID-19 Essential Training
- Support for Regulated Professionals
- Support for Registered Managers
- Support for Individual Employers
Skills for Health - Coronavirus (COVID-19) Awareness course
This free COVID-19 resource is delivered by Skills for Health, the UK’s leading provider of online learning for healthcare.
The resource is approximately 2 hours in duration and includes information such as infection prevention, PPE, hand and respiratory hygiene, management and assessment, sampling and testing, patient transfers/managing patients and much more, to support you in your role.
The resource is designed to support our public sector workforce to continue delivering the best possible service during these unprecedented times.
Social Care Institute for Excellence (SCIE)
Social Care Institute for Excellence has a dedicated microsite Coronavirus (COVID-19) advice for social care where you can find guidance for those supporting adults and children during the coronavirus (COVID-19) crisis.
Safeguarding adults during COVID-19
This quick guide discusses the importance of safeguarding adults with care and support needs during the coronavirus crisis.
Safeguarding children and families during COVID-19
A quick guide for practitioners working to safeguard children and families during the COVID-19 outbreak.
Safeguarding adults training webinar series
The Department of Health and Social Care has asked SCIE to develop a series of webinars to support you and your team to keep vulnerable adults safe in a variety of settings.
Safeguarding in faith-based organisations during COVID-19
Safeguarding for faith-based organisations during the COVID-19 crisis. Part of the Safeguarding Training Fund; funded by the National Lottery and DCMS.
Domestic violence and abuse
These quick guides are aimed at those supporting adults and children who are experiencing domestic abuse during the coronavirus crisis.
From the care sector
Latest collated guidance, resources and research from the care sector.
COVID19 Legal guidance for Mental Health, Learning Disability and Autism, and Specialised Commissioning Services
This guidance concerns the impact of COVID-19 on the use of the Mental Health Act and supporting systems to safeguard the legal rights of people receiving mental health, learning disabilities and specialised commissioned mental health services.
The Royal Society of Medicine - E-Learning Hub
The COVID-19 learning hub has been created to support healthcare professionals with access to education and learning resources during the COVID-19 outbreak. Resources include links to access past COVID-19 Series webinars, recommended guidance, specialty training, a round-up of current clinical trials and references from the RSM Library.
COVID-19 Webinar Series - For health professionals, by health professionals.
This webinar series from the Royal Society of Medicine is dedicated to give healthcare workers on the frontline, regular and easy-to-access updates from healthcare leaders on COVID-19.
Chaired by leading experts, these webinars will discuss different topics and challenges that healthcare workers, leaders and the public are facing, and how we are responding.
All COVID-19 Series webinars are free to watch on Zoom.
Latest updates, advice and information for pharmacy.
Royal College of General Practitioners - COVID-19 Resource Hub
The COVID-19 Resource Hub has been created to support GPs in understanding and managing this pandemic, with topics ranging from diagnosis to keeping your practice safe. The hub is updated daily with the latest developments and guidance.